Reduce the spread of misinformation

USE CASE

Solid policies and procedures are essential for a positive workplace culture and legal protection. Comala Publishing helps you keep your policies and procedures current by syncing a collaborative draft space with a space for finalized content. This ensures that your organization is responsive to changes in its internal and external environments while promoting transparency, accountability, and continuous improvement.

What are ways teams benefit?

Prevent costly incidents and protect your organization's reputation by syncing draft and published spaces. Integrate with Comala Document Management to fully automate document approval, maintenance, and distribution, a proactive approach to emerging risks and changing circumstances.

Incorporate best practices that align with industry standards. While edits are being made, viewers will see an indicator of unpublished changes, but they will only see the content within the most recently approved version. Making timely updates to policies and procedures improves product/service quality and customer satisfaction.

Promote values and ethics by promptly incorporating and updating ethical and responsible business practices.

Publishing and syncing a space

Comala Publishing allows you to edit draft pages in one space and then publish these pages to another space in the same Confluence Cloud site.

Comala Publishing Cloud can only publish Confluence Cloud pages. Comala Publishing Cloud cannot publish blog posts.

To get started

install Comala Publishing by getting started on the Atlassian Marketplace or through “find new apps” in your Confluence instance
in the draft content space, your source space for publishing content, open the space settings Comala Publishing dashboard
- link two spaces, one as your draft source space and one as your published target space
- configure your publishing in the source space settings of the Comala Publishing dashboard

Comala Publishing is designed to publish content from a source space to an empty target space!

Undertake an initial publish and sync of all the pages in your source space using the space publishing option.

The target space will be the public space for your published pages.

The source (development) space is used to draft, edit, and update page content before publishing to the target published (production) space.

Access to your source space and the published space pages is easily managed by setting different Confluence space permissions in each space.

Comala Publishing’s use of synced separate spaces for your draft and published pages supports

moderation and review of page content to remove misinformation before publishing
curation of public page content from a trusted and approved source
administration of Confluence user permissions for users who can view and edit the draft space pages separate from the published Confluence space
separate version control for your draft space page and the published space page, with the published page incremented only on a publishing action, not on every draft page update

Compatible Apps

Comala Document Management: Automate your document review and publishing process with Comala Document Management. Using the apps together, you can automatically publish a page from a source draft space by transitioning the content to the final state in an applied Comala workflow or by using a trigger in an applied Comala Document Management workflow.

Comala Read Confirmations: Reduce the spread of misinformation by assigning team members to read Confluence pages and keep track of who has read them. Perfect for team member onboarding, ensuring HR policies are read, or communicating software requirements to developers. Use it with Comala Publishing.

Document lifecycles

With Comala Publishing Cloud, you can define page document lifecycles to ensure that employees have access to the right information at the right time in a secure and organized manner, ultimately contributing to the success and longevity of a company.

Version Control: Document management systems often provide version control features. Comala Publishing allows reviewing page content to identify and remove misinformation before publishing. Editors can update and increment the version in the draft space, but the published space version is only incremented by one on each publishing action. This means that changes to policies and procedures can be tracked, and previous versions can be retrieved separately if needed for the draft and published versions. This is essential for auditing, ensuring that changes are properly documented, and allowing a page to be reverted to a previous version in case misinformation is accidentally published.

Efficiency: Well-organized document management systems make finding and distributing policies and procedures easier and quicker. This improves operational efficiency and reduces the time and effort required to locate and share critical information.

Audit Trails: Document management systems often maintain audit trails, which can be crucial during internal or external audits. These trails provide a record of who accessed, edited, or reviewed documents, helping to ensure accountability and transparency. Draft pages can be moderated to prevent misinformation from being published and spread.

Risk Management: Effective document management can help mitigate risks associated with non-compliance, errors, or misinterpretations of policies and procedures. Organizations reduce the likelihood of costly mistakes by maintaining accurate published records and ensuring that employees follow established guidelines.

Customer case studies

We have a number of our customers who use Comala Publishing as part of their document management process. These include some customers who use our app and Comala Document Management to help attain FDA Title 21 CFR Part 11 in the life sciences industry.

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