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_6.14.1 Release Notes Common
- Robert Alexander Marshall
New Support Console
You can now help us investigate issues by downloading a Support Package using the Support Console option in space tools.
The Support Package can help in general debugging and/or sharing your workflow(s) with our Support Team.
- The Support Console screen has been added to the space tools Document Management dashboard
Space admins can create and download a support package detailing
- global and space configuration settings for Comala Document Management (and will include these settings any other installed Comalatech apps)
- details of all active and disabled Comalatech workflows in the space
The Support Console can also select a page in the space to include specific data for that page
- JSON content properties
- debug data
- page status passed to REST API
- page activity
The Support Console creates and automatically downloads a .zip file locally that can be submitted as part of a Comalatech support ticket to help identify any issues.
If updating from a version prior to 6.14.0, after the update, an upgrade task should be initiated by a Global Administrator to ensure that all data required for the Document Actions report is available. See Upgrade to 6.14.x for more details.