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Knowledge bases provide a central repository of information that is easily accessible to users. It is essential to keep them current since information changes over time. Comala Publishing makes it easy to update content by keeping keeps draft and published information separate. It gives you the flexibility to publish a page that needs to be updated or to publish , without disrupting the published content that your users rely on. You have the flexibility of publishing a single page or a complete set of updated documents at once. This makes it easy to keep your knowledge base up-to-date without disrupting the published content that your users rely one.
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What are ways teams benefit?
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Improve performance and productivity by providing up-to-date information so users can find the information they need quickly and easily without asking for help from others. This can free up time to focus on other tasks and reduce the need for a support ticket. Reduce the learning curve for employees by providing an onboarding space that conveys essential information to learn about their roles and the organization’s mission and values. Facilitate real-time collaboration with a single source of truth. Integrate with Comala Document Management so team members can refer to the same documents and resources, which teams can review and approve information before automatically publishing it to a broader audience. Requiring team members' input fosters better communication and cooperation. |
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Document publishing
Comala Publishing allows you to edit draft pages in one space , and then publish these pages to another space in the same Confluence Cloud site.
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install Comala Publishing by getting started on the Atlassian Marketplace or through “find new apps” in your Confluence instance
in the draft content space, your source space for publishing content, open the space settings /wiki/spaces/CDMCD/pages/6969366670 Comala Publishing dashboard
link two spaces, the current one as your draft source space; another the other as your published target space
configure your publishing
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Comala Publishing is designed to publish content from a source space to a target space that is empty! Access to your published page content in the target space can be easily managed by the space permissions. |
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undertake an initial publish and sync of your all the pages in your source space using the Publish space option
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Your target space will be your public space for your pages
Access to your published page content in the target space can be easily managed by the space permissions.
Synced pages
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The Publish button is displayed in the popup when single-page publishing is enabled in the space. |
Published pages
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Links to local pages in the source space are replaced in the published page with the links for the pages in the destination target space.
The first publish action creates a published page version of v.1. Subsequent publishing of the source page increments the published page version.
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Synced pages & bylines
Configuring a target space adds a Comala Publishing byline to the header of each page within the source and target spaces.
Aligning with Confluence permissions, the publishing byline is only visible to users with view and edit permissions.
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Synced
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Out of Sync
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The publishing byline makes users aware that they are viewing the most up to date information (Synced) or that there are unpublished edits, which will soon change the information within the document (Out of Sync). |
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Document lifecycles
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Document management is not just a matter of convenience; it's a critical element of effective governance, risk management, and compliance. It ensures that employees or customers have access to the correct information at the right time in a secure and organized manner, ultimately contributing to the success and longevity of a company. |
Version Control: Document management systems often provide version control features. Policy changes, features, updates, and procedures can be tracked, and previous versions can be retrieved. This is essential for auditing and ensuring that changes are properly documented.
Efficiency: Well-organized document management systems make it easier and quicker to find and distribute policies, procedures, knowledge articles, and updates. This improves operational efficiency and reduces the time and effort required to locate and share critical information.
Using Comala Publishing, pages are updated in a source space, and the Confluence space permissions manage access. All the pages in the space can be published in a single process when ready. Or, simply publish an individual page update.
If a review and approval process is required in the source space, Comala Document Management can be installed to manage the approval and review process for your document lifecycle and, together with Comala Publishing, is used to automate the publishing of your pages to the published space.
The published Confluence space can also be linked to Jira Service Management and used to help your customers by suggesting relevant articles when they raise a request in the portal.
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Customer case studies
We have a number of our customers who use Comala Publishing as part of their document management and publishing process. These include some who use the app together with and Comala Document Management to help attain FDA Title 21 CFR Part 11 in the life sciences industry.
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DisclaimerAppfire does not claim compliance or certification of any of our tools. In addition to taking advantage of technical elements, compliant systems must also implement the necessary procedural and administrative controls. |
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The Appfire Trust Centre has the latest information on the our uniquely positioned products and services' security, privacy, and compliance of our uniquely positioned products and services. |