{"xsrfToken":"bd4082913fe53f60c763cde0239e837898f106da_lout","branding":{"id":"1","key":"tacobar","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/37","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de9009","headerLinkHoverBGColor":"#de9009","headerBadgeColor":"#de9009"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bb895907-0fd5-4618-a5e3-1529f945b171/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzI3MTM2NC03YTA3LTQzOTMtOGM3My0zZjM1MGIzZWQ4YzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJiODk1OTA3LTBmZDUtNDYxOC1hNWUzLTE1MjlmOTQ1YjE3MSI6WyJyZWFkIl19LCJleHAiOjE3NDc2NjY0NjYsIm5iZiI6MTc0NzY2NTg2Nn0.W7NLp_34LTv3iSHfnyZ1MRD7HyGopviVl8sVRq9DeiA&client=97271364-7a07-4393-8c73-3f350b3ed8c4&mode=fit","logoId":"bb895907-0fd5-4618-a5e3-1529f945b171","isLogoAvailable":true,"helpCenterTitle":"Welcome to Comalatech Help Center","sharedPortalName":"Comalatech Help Center","userInitialAnnouncementHeader":"Our new Appfire Customer Support Portal is now live! ","userInitialAnnouncementMessageWiki":"<p><a href=\"https://appfire.atlassian.net/servicedesk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Visit the new portal (Click here!)</a> to submit a new support request or follow up on an existing ticket.</p>\n<p>If you have trouble accessing the new portal, have questions about switching to the new Appfire support portal or anything non-technical, please email us directly at <a href=\"mailto:support@appfire.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">support@appfire.com</a></p>\n<p><b>Comalatech joined Appfire!</b><br> <a href=\"https://comalatech.com/comalatech-and-appfire-join-forces-to-improve-the-customer-experience\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">\uD83D\uDC49 Learn more </a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Comalatech Help Center","sharedPortalName":"Comalatech Help Center","announcementHeader":"Our new Appfire Customer Support Portal is now live! ","announcementMessage":"[Visit the new portal (Click here!)|https://appfire.atlassian.net/servicedesk] to submit a new support request or follow up on an existing ticket.\n\nIf you have trouble accessing the new portal, have questions about switching to the new Appfire support portal or anything non-technical, please email us directly at [support@appfire.com|mailto:support@appfire.com]\n\n*Comalatech joined Appfire!*\n[\uD83D\uDC49 Learn more |https://comalatech.com/comalatech-and-appfire-join-forces-to-improve-the-customer-experience]","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1e242d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f95603da-9373-4c6c-8037-cc7459c534fc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzI3MTM2NC03YTA3LTQzOTMtOGM3My0zZjM1MGIzZWQ4YzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5NTYwM2RhLTkzNzMtNGM2Yy04MDM3LWNjNzQ1OWM1MzRmYyI6WyJyZWFkIl19LCJleHAiOjE3NDc2NjY0NjYsIm5iZiI6MTc0NzY2NTg2Nn0.HYdJlo_u_MLeTO1ww4UplqIUraSNH_CZwE1zwrJs1SU&client=97271364-7a07-4393-8c73-3f350b3ed8c4&height=300&mode=fit","bannerMediaApiFileId":"f95603da-9373-4c6c-8037-cc7459c534fc","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"tacobar","projectId":13100,"serviceDeskId":1,"name":"Support","description":"<p>Welcome! You can raise a Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"47","name":"Other Questions","descriptionHtml":"","callToAction":"Other Questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":14141,"iconUrl":"https://comalatech.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14141","groups":[1],"key":""},{"id":"46","name":"Sales Inquiries","descriptionHtml":"","callToAction":"Sales Inquiries","introHtml":"<p>Have product or license related questions?</p>","icon":14118,"iconUrl":"https://comalatech.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14118","groups":[1],"key":""},{"id":"1","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>Need help installing, configuring, or troubleshooting?</p>","icon":12790,"iconUrl":"https://comalatech.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12790","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,46,47]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"tokenDurationInMins":-1,"error":"User does not have permission to create attachments"}},"sharedPortal":{"name":"Comalatech Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fcomalatech.jira.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmYTQ3YzMzZjdlNTAyMzkzMzUzZDQ4NjIwMTQ4YmE2MTJjZjgxZGYwN2IzYzcwNzNlMjIyN2RjYzBhODJiYzI2IiwiaXNzIjoiY29tYWxhdGVjaC5qaXJhLmNvbSIsImNvbnRleHQiOnt9LCJleHAiOjE3NDc2NjY3NjYsImlhdCI6MTc0NzY2NTg2Nn0.nl5JLcHvgGUTqLyKXL-EWQKKN5Sk12H3CgC2Pok-HSs\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImNvbWFsYXRlY2guamlyYS5jb20iLCJjb250ZXh0Ijp7Im5hdiI6eyJpc05ld05hdmlnYXRpb24iOmZhbHNlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvY29tYWxhdGVjaC5qaXJhLmNvbSIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvY29tYWxhdGVjaC5qaXJhLmNvbSJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU1VQUE9SVCIsImlkIjoiMTMxMDAifX19LCJleHAiOjE3NDc2NjY3NjYsImlhdCI6MTc0NzY2NTg2Nn0.D3LoS18GeVZLtHMnXLY6daS_3vZx5HTahfTjw3u8UeY\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://comalatech.jira.com\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://comalatech.jira.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SUPPORT\\\",\\\"id\\\":\\\"13100\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SUPPORT\\\",\\\"project.id\\\":\\\"13100\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://comalatech.jira.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}