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Scenario

Some users access to Confluence is from behind a corporate firewall that limits the URLs that they have access to.

Recent updates to the app use asynchronous notifications of state changes that require use of one or more URLs.

If the app is used behind a firewall, the app may not behave as expected as the app functions require access to these URLs.

Solution

The URLs used by the app need to be added to the whitelist for your company firewall.

Comala Document Management URLs that need to be added to the whitelist

The following URLs need to be whitelisted for your company firewall for the app to function correctly

  • https://doc-m.comalatech.app

  • https://doc-m-cdn.comalatech.app

  • wss://ws.async-notifications-cw.production.comala.zone

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