If you drag a card and run into an error like the following:
Canvas error
You cannot update Story Points in this screen. Contact your administrator to enable
the "Story Points" field for the "Default Screen" or "{Project Key}: {'Scrum' OR
'Kanban'} Default Issue screen". More info here.
It means that your JIRA configuration doesn't allow to update the value of that custom field in the current screen. In the following example, we show how to associate the field "Story Points" to the "Default Screen".
Remember
The user needs administration permissions to perform the following actions.
- Log in as a user with the JIRA Administrators permission.
- Choose > Issues. Select Custom fields to open the Custom fields page, which lists all custom fields.
- Click in the Story Points row to select "Screens".
- In the following page, select the appropriate screen to associate the "Story Points" field. In this case, "Default Screen".
- Click "Save".
- And go back to your board.