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You need Ad Hoc Workflows 3.0.3 or newer to be able to import the workflows. Find out how you can import workflows

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  • Allows any user to submit topics, which are approved by a Subject Matter Experts and FAQ administrations.
  • Only the Author and FAQ Administrators can see the submitted FAQ until it is published.
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The FAQ  (page) has been submitting by [~@user@] and is waiting for your approval.

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The FAQ  (page) has been approved by [~@user@] and is waiting for your review.

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Your FAQ  (page) submission has been rejected.

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The FAQ  (page) has been approved by [~@user@] and is waiting for your approval.

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The FAQ  (page) has been rejected by [~@user@].

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The FAQ  (page) submitted by [~@FAQ Author@] has been approved by [~@user@]
and is waiting for your review.

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The FAQ  (page) has been published

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The FAQ  (page) has been updated by [~@user@] and requires your approval

Configuration

After you installed the workflows you need to configure it.

You need to define the user groups of the FAQ Administrators and Component Leaders.

Using the plugin

You can add the workflow to a page or enable it in a entire space.

When the workflow is enable you will see the Workflow Ribbon in the page:

Workflow rules:

  • Any user can submit an FAQ
  • Only the Author and FAQ Administrators can see the submitted approval
  • FAQ Administrator determines if the FAQ is appropriate and assigns the appropriate Component lead
  • If the FAQ is approved, then the FAQ become visible to the Component lead and he/she is notified
  • If the FAQ is rejected, then the Author is notified
  • If the FAQ is approved by the Component lead then it is re-assigned to the FAQ Administration for publishing
  • If the FAQ is published then it becomes visible to everybody
  • If the FAQ is rejected in this state, then the Author and Component lead are notified
  • If the FAQ is updated after it has been published, then it has to be approved by the Component lead and FAQ administrator again
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