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Changing Between Different Apps in the Comala Document Management Family

Owned by Robert Alexander Marshall
Last updated: Mar 07, 2024
4 min read

You can switch between different apps in the Comala Document Management family if your needs change

 

Comala Document Management

Comala Document Control

Comala Document Approval

On a data center/ server instance, only one app from the Comala Document Management Family of apps should be installed and enabled at any one time.

  • to change between different products please uninstall your existing app and then install the new one

Please keep the following in mind when switching between apps in data center or server

In a Cloud site only one app should be installed and enabled (otherwise you may experience errors such as multiple workflow byline breadcrumbs displayed on a page)

Current Confluence Cloud limitations mean that the page properties cannot be shared between apps and each app should be treated as a effectively a new installation

  • workflow event and actions history (document activity) is not retained when installing a different Comala Document Management app. This workflow event and action cannot be exported or imported to the page to be used with the newly installed app

  • if previous workflow history (document activity) is required for audit, it must be backed up prior to uninstalling the existing app and installing the new app

Data Center

The following releases and later are all data center only releases.

These Data Center Only releases, Page Activity is replaced with our all-new Document Activity capability.

You will need to upgrade your workflow data in any existing spaces with an applied workflow to access Document Activity capabilities.

Prior to these releases, each app was released as data center and server compatible. Subsequent app releases for server only will be for maintenance updates and bugfixes as we approach Atlassian End of Life for Confluence Server on Feb 15, 2024 .

History and Settings

On the Server/Data Center platform

  • the workflow history created with the previous app will be retained and be visible in the new app

  • if a global or space level setting applies in the new application it will generally keep the same value as it had in the previous app

 On the Cloud platform

  • workflow history is not retained when changing between different apps in the Comala Document Management family

  • if a global or space level setting applies in the new application it will generally keep the same value as it had in the previous app

If you are migrating from server to cloud, due to limitations in Atlassian Confluence Cloud the workflow history is not currently retained. If you are migrating from server to cloud please review the information about the migration of the Comala Document Management app in our migration hub.

Workflow Changes

  • If you are moving to a product with more features (Comala Document Approval → Comala Document Control → Comala Document Management), the workflows that were previously applied to your spaces and pages will still be active

  • If you are moving to a product with less features  (Comala Document Management → Comala Document Control → Comala Document Approval), workflows that were previously active on pages and space will no longer be active.  You must use the workflows that are included with the product that is installed

If you need further help please contact our support team or raise a support ticket.

Licensing

  • Changing to a new product requires the purchase of a new license/subscription

  • Licenses are not transferable to a different platform (when moving from server to cloud or server to data center for example)

A trial license can be generated from the Atlassian Marketplace.