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E-Signatures
Overview
The e-signature feature allows workflow authors to require that users authenticate their identity to activate and undertake an approval.
- the approval must be configured to require user authentication.
The workflow popup will contain a credentials prompt for the user.
Global administrators can set the authentication process to be based on either the Confluence username and password or a signing token generated by a third party authentication app.
Workflow authors can configure each approval to require user credentials.
Global configuration of credentials required for a reviewer
E-signature credentials required for approvals in the workflow can be configured globally to use either:
- the user's Confluence username and password.
- the user's Confluence username and a signing token generated by a third-party app.
This is configured in the global Comala Document Management E-Signatures Configuration screen.
 User authentication will only be requested for an approval configured to require reviewer credentials.
If Signing Token is selected:
- each user must set up their own account for the instance with an authentication app.
- users with active signing token accounts will be listed in the Comala Document Management E-Signature Configuration screen.
Editing an approval to require credentials for a reviewer
Each approval can be edited using workflow builder to set the requirement for the submission of credentials by a reviewer to activate and undertake the approval.
The approval can be configured to require the credentials submitted in the workflow popup as one of the following:
- no user authentication
- password authentication
- username and password authentication
If global configuration for e-signature is set for the use of the user's Confluence username and password the credentials prompt in the workflow popup will be either:
- the user's Confluence username and the user's Confluence password
- the user's Confluence password
If global configuration for e-signature is set for the use of a signing token the credentials prompt in the workflow popup will be either:
- the user's Confluence username and the signing token
- the signing token
If a signing token is required the first time user will need to set up an authentication app.
The authentication app can then be used to generate a time-based signing token required for each approval.