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Scenario

Some users access to Confluence behind a corporate firewall that limits the URLs that they have access to.

Recent updates to the app use asynchronous notifications of state changes that require use of a URL.

If the app is used behind a firewall, the app may not function as expected as the app functions require access to this URL.

Solution

The URL used by the app needs to be added to your company firewall whitelist.

Comala Document Management URLs that need to be added to the whitelist

The following URLs need to whitelisted for your company firewall for the app to function correctly

  • https://doc-m.comalatech.app

  • https://doc-m-cdn.comalatech.app

  • wss://ws.async-notifications-cw.production.comala.zone

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