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USE CASE

Automating the review and approval process can save time and hassle while ensuring that critical documents are reviewed and approved on time.

What are ways teams benefit?

Knowledge Bases

Accessibility: Proper document management ensures that policies and procedures are readily accessible to all employees. When employees can easily find the necessary documents, they are more likely to adhere to company policies and procedures.

Training and Onboarding: Document management plays a vital role in employee training and onboarding. New employees can access policies and procedures to learn about company practices and standards quickly.

Document review and approval

Comala Document Management enables you to create automated workflows for document review and approval in Atlassian Confluence. This provides clear visibility into the documentation lifecycle status so your knowledge workers see

  • which pages are approved

  • which are in progress

  • which pages need attention

This increases the accuracy of documentation and reduces the risk of misinformation.

You can define the roles and responsibilities of different users in the workflow, set deadlines, and track progress.

For example, you might set up a workflow that requires your support manager to review and approve the knowledge base article or response before it can be shared with the client. 

To get started

Basic Approval workflow

Allow your project managers to manage your reviewers for each project on a space-by-space basis

Customer case studies

We have a number of our customers who use Comala Document Management as part of their review and approval document management process. These include and some who use the app together with Comala Publishing to help attain FDA Title 21 CFR Part 11 in the life sciences industry.

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