Overview
States can be given a due date (often referred to as an expiry date), which will be displayed next to a clock icon in the workflow popup, for example:
o
The example above shows a state that will expire in 2 days from the present time.
The workflow popup will only show the destination state if there is also another possible transition from the state, such as a select transition.
o
Icon color
The clock icon displayed in the workflow popup will change color to indicate the current status of the due date.
| Icon | Notes |
|---|---|
o | The state is not set to expire, but you can add an expiry date |
o | The state will expire in 3 or more days |
o | The state will expire in less than 3 days |
o | The state has expired |
The period from the current day to the due date will be displayed in largest whole time period remaining - minutes or hours or days or months or years. For example, if the expiry period is less than 30 days the workflow popup will display the number of days from the current day to the due date.
o
If the due date is set is more than 30 days the workflow popup will display the period to the due date in whole months.
o
Roll over the due date in the workflow popup to view the specific due date.
If the due date is editable by the user, choose the due date in the popup to open the 6446026542.
If the due date parameter is set as a Period the due date will default to the nearest whole time unit period, for example, setting a Period of 25 hours will default to 1 day
What happens when it expires?
It depends on the workflow as to what will actually happen.
- the workflow might change to another state
- or someone gets an email notification
- or simply nothing
States can be left in an expired state if that's how the workflow is implemented, and this may often be the case if reporting is used to handle expired states.
When a state expires, it may take up to a minute before any changes will be seen, and a page refresh will be required.
Changing the date
The expiry date is usually set in the workflow markup, however, some workflows will allow you to change it or add it.
To do so, choose the Clock icon, or choose Set due date from the menu:
o
You can then specify the due date (the date on which the state is due to expire) using the date and time picker.
o
Metadata
Some workflows will provide alternate methods by which to set the expiry date. These include:
- Workflow setup – when first applying the workflow to a piece of content
- Parameters - Space Tools – defaults set by a Space Admin at the space level
- Other metadata – including integrations with third party products, page properties, etc.