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Trigger to immediately transition from the Rejected to the Triage state

In the 4 state workflow shown below, you might want the workflow to move from a Rejected state to a more proactively named Triage state. 



You can use a trigger to listen for the state change event to the Rejected state and set this trigger action to immediately transition to the Triage state.

"triggers":
[
   	{"event":"on-change-state",
      "conditions":
	[
         {"state":"Rejected"}
   	],
   	"actions":
	[
      {"action":"change-state",
         "state":"Triage"
      }
   	]}
]

(info)  If adding the JSON trigger using workflow builder there is no need to include the opening "triggers": JSON markup notation, since It will be added by workflow builder.

eventon-change-state
  • trigger will only listen for a state change event  - condition added to constrain the event to the state change to the  Rejected state
conditionstate:Rejected
  • state condition for the trigger event. Condition is met if the current state is the Rejected state
actionchange-state
  • on state change event to the Rejected state, the workflow immediately transitions to the specified state in the change-state action (Triage state)


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