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On a data center/ server instance, only one app from the Comala Document Management Family of apps should be installed and enabled at any one time.
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Please keep the following in mind when switching between apps in data center or server
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In a Cloud site only one app should be installed and enabled (otherwise you may experience errors such as multiple workflow byline breadcrumbs displayed on a page) Current Confluence Cloud limitations mean that the page properties cannot be shared between apps and each app should be treated as a effectively a new installation
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Please keep the following in mind when switching between apps
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maxLevel | 3 |
Data Center
The following releases and later are all data center only releases.
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If you are moving to a product with more features (Comala Document Approval → Comala Document Control → Comala Document Management), the workflows that were previously applied to your spaces and pages will still be active
If you are moving to a product with less features (Comala Document Management → Comala Document Control → Comala Document Approval), workflows that were previously active on pages and space will no longer be active. You must use the workflows that are included with the product that is installed
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If you are migrating from server to cloud
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review the information in our migrating Comala Document Management to cloud documentation.
If you need further help please contact our support team or raise a support ticket.
Licensing
Changing to a new product requires the purchase of a new license/subscription
Licenses are not transferable to a different platform (when moving from server to cloud or server to data center for example)
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