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Comala Document Management can be globally configured to use use inWebo MFA authentication

• the validation of the user is managed by inWebo administration
• each user must have an active and unexpired inWebo account
• each user generates an OTP token using the inWebo Authenticator app installed on their Android or IOS mobile device

Using inWebo will disable the use of other 2FA apps and the OTP authentication is managed through inWebo.

Creating and adding the inWebo OTP token

Using the downloaded inWebo Authenticator app on your mobile device to generate an OTP token.

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Add your email address and this OTP token to the workflow popup.

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 When inWebo is used for authentication for an approval reviewer, the workflow popup requests the user email together with a password instead of an OTP token.

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• add your inWebo account username
• the password is the inWebo app generated token linked to this inWebo username
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Error messages

When using inWebo authentication a user may experience the following error messages

• if a user has not yet generated an inWebo token
  
  
  
  
• if an old inWebo token is used
  
  
  
  
• the inWebo token was generated by the mobile app but is entered incorrectly or misspelled
  

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