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In the 4 state workflow shown below, you might want the workflow to move from a a Rejected state state to a more proactively named Triage state state.
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You can use a trigger to listen for the state change event to the the Rejected state state and set this trigger action to immediately transition to the Triage state.
The workflow document activity report will include the transition to the Rejected state and then the
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Triage
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state where your editors undertake any required updates.
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"triggers": [ { "event":"on-change-state", "conditions":[ { "state":"Rejected" } ], "actions":[ { "action":"change-state", "state":"Triage" } ] } ] |
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If adding the JSON trigger using workflow builder visual editor there is no need to include the opening |
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This can be added to the workflow using workflow builder.
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| title | JSON format to add to workflow builder |
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[{"event":"on-change-state","conditions":[{"state":"Rejected"}],"actions":[{"action":"change-state","state":"Triage"}]}] |
For audit purposes, both the rejected decision transition to the Rejected state and the subsequent trigger transition to Triage are recorded in the page workflow history
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It is mandatory in the change-state trigger action to add the state parameter with a value for the destination state name.
A range of JSON trigger actions is available including the set-expiration trigger action to set an expiration date for a state.
List of trigger actions
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