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Scenario

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Some users access to Confluence is from behind a corporate firewall that limits the URLs that they have access to.

Recent updates to the app use asynchronous notifications of state changes that require use of a URLone or more URLs.

If the app is used behind a firewall, the app may not function behave as expected as the app functions require access to this URLthese URLs.

Solution

The URL URLs used by the app needs need to be added to the whitelist for your company firewall whitelist.

Comala Document Management URLs that need to be added to the whitelist

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The following URLs need to be whitelisted for your company firewall for the app to function correctly

  • https://doc-m.comalatech.app

  • https://doc-m-cdn.comalatech.app

  • wss://ws.async-notifications-cw.production.comala.zone

Comala Publishing URLs that need to be added to the whitelist

If you are using Comala Publishing to manage separate space publishing and syncing of pages, the following URLs need to be whitelisted for your company firewall for the app to function.

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  • https://publishing.comalatech.app

  • https://publishing-cdn.comalatech.app