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Configuration
After you installed the workflows you workflow you need to configure it.
You need to define the user groups of the FAQ Administrators and Component Leaders.
Using the plugin
You can add the workflow to a page or enable it in a entire space.
When the workflow is enable you will see the Workflow Ribbon in the page:
add the workflow parameters values that will be used in the workflow:
- FAQ-Administrators.
- Component Leads.
These values can be any existing Confluence user group. Teh default groups for both are confluence-users.
A space administrator can add these values in the space tools Document Management tab for parameters.
The workflow parameter values can also be edited using workflow builder.
Workflow rules:
- Any user can submit an FAQ
- Only the Author and FAQ Administrators can see the submitted approval
- FAQ Administrator determines if the FAQ is appropriate and assigns the appropriate Component lead
- If the FAQ is approved, then the FAQ become visible to the Component lead and he/she is notified
- If the FAQ is rejected, then the Author is notified
- If the FAQ is approved by the Component lead then it is re-assigned to the FAQ Administration for publishing
- If the FAQ is published then it becomes visible to everybody
- If the FAQ is rejected in this state, then the Author and Component lead are notified
- If the FAQ is updated after it has been published, then it has to be approved by the Component lead and FAQ administrator again