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Info

On a data center/ server instance, only one app from the Comala Document Management Family of apps should be installed and enabled at any one time.

  • to change between different products please uninstall your existing app and then install the new one

Please keep the following in mind when switching between apps in data center or server

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Info

In a Cloud site only one app should be installed and enabled (otherwise you may experience errors such as multiple workflow byline breadcrumbs displayed on a page)

Current Confluence Cloud limitations mean that the page properties cannot be shared between apps and each app should be treated as a effectively a new installation

  • workflow event and actions history (document activity) is not retained when installing a different Comala Document Management app. The This workflow history event and action cannot be exported or imported to the page to be used with the newly installed app

  • if previous workflow history (document activity) is required for audit, it must be backed up prior to uninstalling the existing app and installing the new app

Please keep the following in mind when switching between apps

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Data Center

The following releases and later are all data center only releases.

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  • If you are moving to a product with more features (Comala Document Approval → Comala Document Control → Comala Document Management), the workflows that were previously applied to your spaces and pages will still be active

  • If you are moving to a product with less features  (Comala Document Management → Comala Document Control → Comala Document Approval), workflows that were previously active on pages and space will no longer be active.  You must use the workflows that are included with the product that is installed

If you are migrating from server to cloud

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If you need further help please contact our support team or raise a support ticket.

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