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You can switch between different apps in the Comala Documents Family if your needs change

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(blue star) Only one app from the Comala Document Management Family of apps should be installed and enabled on a Confluence Server instance at any one time.

  • to change between different products please uninstall your existing app and then install the new one

We also recommend that in In a Cloud instance

  • only one app

is

  • should be installed and enabled

. If changing the Cloud app, workflow history is not retained and

  • (otherwise you may experience errors such as multiple workflow byline breadcrumbs displayed on a page)

  • workflow history must be backed up prior to uninstalling the existing app

.

  • and installing the new app

Please keep the following in mind when switching between apps

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History and Settings

On the Server/Data Center platform

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If you are migrating from server to cloud, due to limitations in Atlassian Confluence Cloud the full workflow history is not currently retained. If you are migrating from server to cloud please review the information about the migration of the Comala Document Management app in our migration hub.

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If you are migrating from server to cloud please If you are migrating from server to cloud please review the information in our migrating Comala Document Management to cloud documentation. If you need further help please contact our support team.

Licensing

  • Changing to a new product requires the purchase of a new license/subscription

  • Licenses are not transferable to a different platform (when moving from server to cloud or server to data center for example)

  • Trial licenses can be generated from the Atlassian marketplace

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