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You can switch between different apps in the Comala Documents Family if your needs change

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(blue star) Only On a server instance, only one app from the Comala Document Management Family of apps should be installed and enabled on a Confluence Server instance at any one time.

  • to change between different products please uninstall your existing app and then install the new one

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(blue star) In a Cloud instancesite only one app should be installed and enabled (otherwise you may experience errors such as multiple workflow byline breadcrumbs displayed on a page)

  • workflow history must be backed up prior to uninstalling the existing app and installing the new app

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History and Settings

On the Server/Data Center platform

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If you are migrating from server to cloud, due to limitations in Atlassian Confluence Cloud the full workflow history is not currently retained. If you are migrating from server to cloud please review the information about the migration of the Comala Document Management app in our our migration hub.

Workflow Changes

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If you are migrating from server to cloud please If you are migrating from server to cloud please review the information in our migrating Comala Document Management to cloud documentation.

If you need further help please contact our support team or raise a support ticket.

Licensing

  • Changing to a new product requires the purchase of a new license/subscription

  • Licenses are not transferable to a different platform (when moving from server to cloud or server to data center for example)

  • Trial licenses can be generated from the Atlassian marketplace

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